82major Privacy Policy — User Personal Data Protection
Your privacy is our priority. This document clearly explains how 82major collects, uses, stores, and protects the personal information of users on our platform in Malaysia.
Effective date: January 2026. This policy may be updated from time to time.
Information We Collect from You
When you register or use the 82major platform, we collect several categories of information to ensure the services we offer run smoothly, securely, and are relevant to you.
Your full name, email address, phone number, date of birth, and the password you set when registering a new account.
Your IP address, device type, operating system, browser type, and screen resolution are collected automatically for security and platform optimisation purposes.
Records of deposits and withdrawals in Malaysian Ringgit (MYR), payment methods used, and the registered bank account holder name or e-wallet associated with your account.
Records of in-platform activity, including games played, session duration, bets placed, and transaction history, for analysis and service improvement purposes.
Why We Use Your Information
Information collected by 82major is used solely for legitimate purposes necessary to operate the platform efficiently. The following are the primary purposes for which your data is used:
- Identity verification and account security — to ensure only you can access your own account and prevent unauthorised access
- Financial transaction processing — to process deposits, withdrawals, and all financial activity on the platform accurately and securely
- Customer support services — to help you resolve any issues related to your account, payments, or use of the platform
- User experience improvement — to analyse usage patterns and optimise the platform's interface and performance
- Legal compliance — to comply with applicable legal and regulatory requirements relating to data protection and the operation of online entertainment platforms in Malaysia
- Promotional communications — to notify you of offers, promotions, and platform updates, subject to your notification preferences
82major will not use your data for any purpose beyond those stated above without first obtaining your consent.
Cookie Usage and Session Tracking
The 82major platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. Cookies are small text files stored on your device when you visit our platform.
The types of cookies we use include:
- Session cookies — automatically deleted when you close your browser, used to maintain your login status during an active session
- Optional cookies — stores your language settings, display preferences, and other personal configurations for convenience on future visits
- Analytical cookies — collecting aggregated usage data that does not identify individuals, used to understand how users interact with the platform
You can configure your browser settings to reject or delete cookies at any time. However, disabling certain cookies may affect the functionality and user experience of the 82major platform.
Data Storage, Security and Sharing
Your Data Security
82major implements industry security standards to protect your personal data. All communication between your device and our servers is protected with SSL encryption. Passwords are stored in encrypted format and cannot be accessed in plain text by any party, including our own staff.
Your data is stored on secure servers and protected against unauthorised access through layered access controls, continuous security monitoring, and regular security updates.
Sharing with Third Parties
82major does not sell, rent, or trade your personal information to third parties for marketing purposes. Your information may only be shared in the following limited circumstances:
- Payment service providers required to process deposit and withdrawal transactions in MYR
- Technical service providers that assist in operating the platform, bound by strict confidentiality agreements
- Legal authorities when required by Malaysian law or a valid court order
All third parties working with us are required to uphold data protection standards equivalent to those set out in this privacy policy.
Your Rights as a User and How to Contact Us
Right of Access, Correction and Deletion
As an 82major user, you have the following rights regarding your personal data:
- Right of Access — you have the right to request a copy of the personal information we hold about you
- Right of Correction — you have the right to request that we correct any information that is inaccurate or incomplete
- Right of Deletion — you have the right to request the deletion of your personal data, subject to any legal record-retention requirements that may still apply
- Right to Withdraw Consent — you can withdraw your consent to receive promotional communications at any time through your account settings
Privacy Policy Changes
82major reserves the right to update this privacy policy from time to time to reflect changes in our practices or new legal requirements. Any material changes will be communicated to users via in-platform notifications or to the registered email address. Continued use of the platform after such notification is considered acceptance of the updated policy.
For any enquiries regarding this privacy policy or to submit a request relating to your personal data rights, contact the 82major team at [email protected]. You may also visit our FAQ section for additional information on account and personal data management.
Your Trust is Our Foundation
We are committed to protecting the privacy of every 82major user. If you have any questions or would like to know more, our team is here to help.